Returns & Exchanges
At grace & stella, we want you to love your self-care routine, which is why we offer a 30-day satisfaction guarantee on all our beauty essentials. If a product isn't the perfect fit for your skin, we are here to make it right with easy returns or exchanges.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label to download and print at your convenience.
- 3.Pack Your Products
Securely place your items in their original packaging to ensure they arrive back at our warehouse safely and without damage.
- 4.Receive Your Refund
After we receive and inspect your return, your refund will be processed back to your original payment method within 5-7 business days.